AI & Automation Platform

Amplify Customer Service.
Not Headcount.

Deploy intelligent AI agents that answer questions from your database, documents, and the web — across WhatsApp and email — so your team can focus on what matters.

Book a Demo → See How It Works

🔒 SOC 2 Compliant 🛡️ GDPR Ready ✓ Enterprise Trusted

AI & Automation

Our Services

End-to-end AI solutions to automate, scale, and transform your business operations.

🤖

AI Agents

Autonomous agents that handle customer queries, process requests, and take actions across your systems.

24/7 availability
Multi-channel support
Context-aware responses

⚡

Process Automation

Streamline repetitive workflows with intelligent automation that learns and adapts to your business.

Workflow orchestration
Data processing
System integrations

🧠

Custom AI Solutions

Tailored AI models and solutions designed specifically for your unique business challenges.

RAG implementations
Fine-tuned models
Enterprise deployments

📊

AI Consulting

Strategic guidance to identify AI opportunities and build a roadmap for automation success.

AI readiness assessment
Use case identification
Implementation strategy

The Problem

Customer Service is Broken

Your team is drowning in repetitive queries while customers wait. There's a better way.

⏰

60%

Queries Are Repetitive

Your team answers the same questions daily while high-value tickets wait in queue.

📵

24/7

Instant Expectations

Customers expect immediate responses. But your team can't be online around the clock.

📈

Scaling Costs

Hiring more agents for every growth spike isn't sustainable. Neither is team burnout.

The Solution

Meet Your AI Customer Service Team

One platform. Two powerful agent types. Infinite scale.

🤖 Fully Autonomous

Autonomous Agent

Handles queries independently, end-to-end. No human intervention required.

✓ Pulls answers from databases, documents (RAG), and live web search
✓ Makes decisions, takes actions, resolves tickets automatically
✓ Smart escalation — hands off to humans only when necessary
✓ Works 24/7 across WhatsApp and Email

"Like having a senior support rep who never sleeps."

🧑‍✈️ Human + AI

Co-Pilot Agent

Works alongside your human team to make them 10x more productive.

✓ Suggests responses, drafts replies in real-time
✓ Summarizes conversations, extracts action items
✓ Human stays in control — AI handles the grunt work
✓ Perfect for complex queries requiring human judgment

"Your agents become 10x faster with AI in their corner."

How It Works

Go Live in Days, Not Months

Three simple steps to transform your customer service.

Connect Your Knowledge

Upload documents, connect databases, or point to your website. mpliphi learns your business.

Choose Your Channels

Deploy on WhatsApp, Email, or both. One agent handles every channel seamlessly.

Watch It Work

Your AI agent handles queries, escalates smartly, and gets better over time.

Capabilities

Built Different

Enterprise-grade features that actually work.

🧠

Multi-Source Intelligence

Answers from databases, documents (RAG), websites, and real-time web search — all unified.

💬

WhatsApp & Email Native

Deploy where your customers already are. No app downloads, no friction, no learning curve.

🔄

Model Flexibility

⚡

Autonomous + Supervised

Full automation or human-in-the-loop. Configure exactly how you want your agents to behave.

🎯

Smart Escalation

AI knows when to hand off. Full context preserved. Nothing lost in translation.

📊

Analytics Dashboard

Track resolution rates, response times, customer satisfaction, and agent performance.

Tech Stack

Powered by Best-in-Class Technology

Choose your LLM, pick your channels, connect your data. mpliphi adapts to your stack.

🧠

Large Language Models

Pick the AI brain that fits your needs — or let us auto-select

Claude

Anthropic

GPT-4o

OpenAI

Gemini

Google

Llama 3

Mistral

Mistral AI

📡

Deployment Channels

Deploy where your customers are — or run headless backend agents

Business API

Email

SMTP / Gmail / O365

Web Widget

Embed on your site

{ }

REST API

Headless / Backend

Slack

Coming Soon

🗄️

Data Sources & Integrations

Connect your databases, documents, CRMs — agents pull live context

PostgreSQL

Direct SQL queries

MySQL

Direct SQL queries

MongoDB

NoSQL integration

Salesforce

CRM data sync

Google Sheets

Live spreadsheet data

Documents

PDF, DOCX, TXT (RAG)

Web Scraping

Live website data

Architecture

How It All Connects

Your customers interact through any channel. mpliphi's agentic engine pulls context from your data sources, reasons intelligently, and responds with precision.

Channels

Web Chat

SDK

API

Headless

↕

mpliphi Agentic Engine

🧠 Reasoning

📋 Planning

⚡ Execution

💾 Memory

↕

Data Sources

Database

RAG / Documents

Web

Use Cases

Built for Your Industry

AI agents customized for your specific business needs.

✈️

Travel & Hospitality

Instant booking queries, cruise info, destination FAQs — available 24/7.

🛒

E-commerce & Retail

Order status, returns, product recommendations at scale.

💰

Financial Services

Account queries, loan status, secure document handling.

🏥

Healthcare

Appointment scheduling, prescription refills, insurance questions.

🎓

Education

Student support, enrollment queries, course information.

🏢

Real Estate

Property inquiries, scheduling viewings, document collection.

Security & Compliance

Your Data Security Is
Non-Negotiable

Enterprise-grade security that helps your clients pass their audits. We take data protection as seriously as you do.

✓ Your data never trains our models

✓ End-to-end encryption in transit and at rest

✓ Role-based access control & audit logs

✓ 99.9% uptime SLA guaranteed

✓ Data residency options (UAE, EU, US)

🔒

SOC 2 Type II

Certified Compliant

🛡️

ISO 27001

Information Security

🇪🇺

GDPR

Data Protection

🏛️

HIPAA

Healthcare Ready

Dubai AI Seal - Tier E - Verified AI Supplier

Official Certification

Dubai AI Seal Tier E Certified

mpliphi is officially verified by the Dubai Centre for Artificial Intelligence (DCAI) as a legitimate AI service provider, protecting you from AI washing and fraudulent suppliers.

✓

Verified AI Supplier

Authenticated by Dubai's official AI authority

✓

Verified Business User

Legitimate enterprise AI operations confirmed

✓

Economic Contributor

Recognized contribution to Dubai's AI economy

Verify Our Seal →

Testimonials

Trusted by Industry Leaders

See what our customers have to say about mpliphi.

mpliphi reduced our response time from hours to seconds. Our customers love the instant support, and our team finally has time for complex issues.

Sarah K. Head of Support, TravelCo

We were skeptical about AI handling customer queries, but mpliphi proved us wrong. The accuracy is incredible, and escalations are seamless.

Mohammed R. CTO, FinServe UAE

The WhatsApp integration was a game-changer. Our customers in the Middle East prefer messaging, and now we're available 24/7 in Arabic and English.

Lisa P. VP Operations, RetailMax

Pricing

Simple, Transparent Pricing

Pay for conversations, not seats. Scale efficiently.

Starter

For growing businesses

$299 /month

Up to 1,000 conversations/month
1 AI Agent
WhatsApp OR Email
Basic RAG (5 documents)
Email support

Get Started

Growth

For scaling teams

$799 /month

Up to 5,000 conversations/month
3 AI Agents
WhatsApp + Email
Advanced RAG (50 documents)
Priority support
Analytics dashboard

Get Started

Enterprise

For large organizations

Custom

Unlimited conversations
Unlimited AI Agents
All channels + custom integrations
Unlimited RAG + database connect
Dedicated success manager
Custom SLAs & data residency

Contact Sales

FAQ

Frequently Asked Questions

Most customers go live within 3-5 days. Our onboarding team handles the heavy lifting — connecting your knowledge sources, configuring channels, and training your AI agent on your specific use cases.

We support 50+ languages including English, Arabic, Hindi, Spanish, French, German, and more. The AI automatically detects and responds in the customer's preferred language.

Yes! We support Claude, GPT-4, Gemini, and other leading models. You can choose based on your needs, or let our system automatically select the best model for each query type.

We charge based on conversations handled, not seats. This means you only pay for actual usage, and your costs scale efficiently with your business growth.

Absolutely. We're SOC 2 Type II certified and GDPR compliant. Your data is encrypted, never used to train models, and you control retention policies. We also offer data residency options in UAE, EU, and US.

Get in Touch

Ready to Amplify Your Support?

Book a demo with our team and see mpliphi in action. We'll show you exactly how AI agents can transform your customer service.

📧

Email Us

sathish@veehive.ai

💬

Chat with our sales team

🗓️

Schedule a Call

30-minute product demo

Book a Demo

Fill out the form and we'll be in touch within 24 hours.

First Name *

Last Name *

Work Email *

Company Name *

I'm interested in...

Tell us about your needs

Ready to Transform Your Customer Service?

Join hundreds of businesses using AI to scale support without scaling headcount.

Book a Demo → View Pricing

No credit card required • 14-day free trial • Cancel anytime

Amplify Customer Service.Not Headcount.