50,000+ conversations monthly

Amplify Customer Service.
Not Headcount.

Deploy intelligent AI agents that answer questions from your database, documents, and the web — across WhatsApp and email — so your team can focus on what matters.

Get Started See How It Works

SOC 2 Compliant GDPR Ready Enterprise Trusted

mpliphi agent — live

Hi, I placed an order 3 days ago but haven't received a shipping confirmation yet. Order #4821

mpliphi agent

I've found your order #4821. It shipped yesterday via DHL — tracking number DE4892710. Expected delivery is tomorrow by 5 PM. I've also sent the tracking link to your email. Anything else I can help with?

That's perfect, thank you!

The Problem

Customer Service is Broken

Your team is drowning in repetitive queries while customers wait. There's a better way.

Queries Are Repetitive

Your team answers the same questions daily while high-value tickets wait in queue.

0/7

Instant Expectations

Customers expect immediate responses. But your team can't be online around the clock.

Scaling Costs

Hiring more agents for every growth spike isn't sustainable. Neither is team burnout.

The Solution

Meet Your AI Customer Service Team

One platform. Two powerful agent types. Infinite scale.

Fully Autonomous

Autonomous Agent

Handles queries independently, end-to-end. No human intervention required.

"Like having a senior support rep who never sleeps."

Pulls answers from databases, documents (RAG), and live web search
Makes decisions, takes actions, resolves tickets automatically
Smart escalation — hands off to humans only when necessary
Works 24/7 across WhatsApp and Email

Human + AI

Co-Pilot Agent

Works alongside your human team to make them 10x more productive.

"Your agents become 10x faster with AI in their corner."

Suggests responses, drafts replies in real-time
Summarizes conversations, extracts action items
Human stays in control — AI handles the grunt work
Perfect for complex queries requiring human judgment

How It Works

Go Live in Hours, Not Days

Three simple steps to transform your customer service.

Connect Your Knowledge

Upload documents, connect databases, or point to your website. mpliphi learns your business.

Choose Your Channels

Deploy on WhatsApp, Email, or both. One agent handles every channel seamlessly.

Watch It Work

Your AI agent handles queries, escalates smartly, and gets better over time.

Capabilities

What's Under the Hood

Enterprise-grade features that actually work.

Multi-Source Intelligence

Answers from databases, documents (RAG), websites, and real-time web search — all unified.

WhatsApp & Email Native

Deploy where your customers already are. No app downloads, no friction, no learning curve.

Model Flexibility

Autonomous + Supervised

Full automation or human-in-the-loop. Configure exactly how you want your agents to behave.

Smart Escalation

AI knows when to hand off. Full context preserved. Nothing lost in translation.

Analytics Dashboard

Track resolution rates, response times, customer satisfaction, and agent performance.

Tech Stack

Powered by Best-in-Class Technology

Choose your LLM, pick your channels, connect your data. mpliphi adapts to your stack.

Large Language Models

Claude Anthropic

GPT-4o OpenAI

Gemini Google

Llama 3 Meta

Mistral Mistral AI

Deployment Channels

WhatsApp Business API

Email SMTP / Gmail / O365

Web Widget Embed on your site

REST API Headless / Backend

Slack Coming Soon

Data Sources & Integrations

PostgreSQL Direct SQL

MySQL Direct SQL

MongoDB NoSQL

Salesforce CRM sync

Google Sheets Live data

Documents PDF, DOCX, TXT

Web Scraping Live website data

How It All Connects

Your customers interact through any channel. mpliphi's agentic engine pulls context from your data sources, reasons intelligently, and responds with precision.

Web Chat

Headless

mpliphi Agentic Engine

Reasoning

Planning

Execution

Memory

Database

RAG / Documents

Web

Use Cases

Built for Your Industry

AI agents customized for your specific business needs.

Travel & Hospitality

Instant booking queries, cruise info, destination FAQs — available 24/7.

E-commerce & Retail

Order status, returns, product recommendations at scale.

Financial Services

Account queries, loan status, secure document handling.

Healthcare

Appointment scheduling, prescription refills, insurance questions.

Education

Student support, enrollment queries, course information.

Real Estate

Property inquiries, scheduling viewings, document collection.

Security & Compliance

Your Data Security Is Non-Negotiable

Enterprise-grade security that helps your clients pass their audits. We take data protection as seriously as you do.

Your data never trains our models
End-to-end encryption in transit and at rest
Role-based access control & audit logs
99.9% uptime SLA guaranteed
Data residency options (UAE, EU, US)

SOC 2 Type II

Certified Compliant

ISO 27001

Information Security

GDPR

Data Protection

HIPAA

Healthcare Ready

Dubai AI Seal - Tier E - Verified AI Supplier

Official Certification

Dubai AI Seal Tier E Certified

mpliphi is officially verified by the Dubai Centre for Artificial Intelligence (DCAI) as a legitimate AI service provider, protecting you from AI washing and fraudulent suppliers.

Verified AI Supplier
Authenticated by Dubai's official AI authority
Verified Business User
Legitimate enterprise AI operations confirmed
Economic Contributor
Recognized contribution to Dubai's AI economy

Verify Our Seal

Testimonials

What Our Customers Say

See what teams using mpliphi have to say.

"mpliphi reduced our response time from hours to seconds. Our customers love the instant support, and our team finally has time for complex issues."

Sarah K. Head of Support, TravelCo

"We were skeptical about AI handling customer queries, but mpliphi proved us wrong. The accuracy is incredible, and escalations are seamless."

Mohammed R. CTO, FinServe UAE

"The WhatsApp integration was a game-changer. Our customers in the Middle East prefer messaging, and now we're available 24/7 in Arabic and English."

Lisa P. VP Operations, RetailMax

Pricing

Simple, Transparent Pricing

Pay for conversations, not seats. Scale efficiently.

Starter

For growing businesses

$299 /month

Up to 1,000 conversations/month
1 AI Agent
WhatsApp OR Email
Basic RAG (5 documents)
Email support

Get Started

Growth

For scaling teams

$799 /month

Up to 5,000 conversations/month
3 AI Agents
WhatsApp + Email
Advanced RAG (50 documents)
Priority support
Analytics dashboard

Get Started

Enterprise

For large organizations

Custom

Unlimited conversations
Unlimited AI Agents
All channels + custom integrations
Unlimited RAG + database connect
Dedicated success manager
Custom SLAs & data residency

Contact Sales

FAQ

Frequently Asked Questions

Most customers go live within 3-4 hours. Our onboarding team handles the heavy lifting — connecting your knowledge sources, configuring channels, and training your AI agent on your specific use cases.

We support 50+ languages including English, Arabic, Hindi, Spanish, French, German, and more. The AI automatically detects and responds in the customer's preferred language.

Yes! We support Claude, GPT-4, Gemini, and other leading models. You can choose based on your needs, or let our system automatically select the best model for each query type.

We charge based on conversations handled, not seats. This means you only pay for actual usage, and your costs scale efficiently with your business growth.

Absolutely. We're SOC 2 Type II certified and GDPR compliant. Your data is encrypted, never used to train models, and you control retention policies. We also offer data residency options in UAE, EU, and US.

Get in Touch

Ready to Amplify Your Support?

Book a demo with our team and see mpliphi in action. We'll show you exactly how AI agents can transform your customer service.

Email Us

sathish@veehive.ai

Chat with our sales team

Schedule a Call

30-minute product demo

Book a Demo

Fill out the form and we'll be in touch within 24 hours.

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Amplify Customer Service.Not Headcount.