Features Use cases FAQ Pricing About
YOUR AI CUSTOMER SERVICE AGENT

Amplify your productivity.Not headcount.

Deploy intelligent AI agents for your customers, employees, CXOs, and yourself. Real-time, connected experiences that amplify productivity, customer experience, and operational excellence across every channel, at scale.

Deploy. Resolve. Scale.

✓Dubai AI Seal·Tier E
✓#1 AI Company on F6S·Jun 2025
Mpliphi agent · live
Agent activeResolved in ~40s
50,000+
Conversations handled monthly
50+
Languages supported
24/7
Always-on, across every channel
99.9%
Uptime SLA guaranteed
Built for the way you work

Four audiences. One agent platform.

Deploy intelligent AI agents for your customers, employees, CXOs, and yourself.

Your customers

Booking and Customer Service Agents handle reservations, resolve tickets end-to-end, and know exactly when to escalate to a human, 24/7 across WhatsApp and email.

Your employees

A Co-Pilot Agent drafts replies, summarizes conversations, and extracts action items in real-time. Your team stays in control, 10x faster.

Your CXOs

Full visibility into every conversation. Resolution rates, response times, and satisfaction scored automatically, so leadership sees the numbers without asking.

Yourself

The Inspire Me Agent gives you a starting point on demand: a draft reply, a piece of content, a next step, instead of a blank page.

Meet your AI agent team

One platform. Two powerful agent types. Infinite scale.

Every agent is configured, deployed, and run for your organisation, not software you buy and figure out alone.

Fully Autonomous

Autonomous Agent

"Agents that never sleep."

Handles queries independently, end-to-end, with no human intervention required.

✓ Pulls answers from documents (RAG), and live web search
✓ Makes decisions, takes actions, resolves tickets automatically
✓ Smart escalation, handing off to humans only when necessary
✓ Works 24/7 across WhatsApp and Email
Human + AI

Co-Pilot
Agent

"Your agents become 10x faster with AI in their corner."

Works alongside your human team to make them 10x more productive.

✓ Suggests responses, drafts replies in real-time
✓ Summarizes conversations, extracts action items
✓ Human stays in control while AI handles the grunt work
✓ Perfect for complex queries requiring human judgment
How it works

One account. Every business you run.

Organisations hold your businesses. Products hold your agents. Four steps and you are live.

1

One account, every business you run

Sign up once. Each brand, client, or side business becomes its own organisation, with its data, team, and agents kept completely separate.

2

Add a product, get an agent

Inside an organisation, add a product for each thing you run. Every product gets its own agent, with its own knowledge, tone, and channels.

3

It writes the agent for you

Point it at your data sources. Mpliphi reads them and drafts the agent. You review and publish.

4

Launch and stay in control

Go live on your site, email, or WhatsApp. Every conversation lands in one command centre, yours to take over any time.

Our live use cases

A set of services and use cases, live today.

Mpliphi is not just software you buy and figure out. These are things we build, configure, and run for your organisation: unified, real-time, and reliable at scale. You tell us what you need, we handle the rest and make sure it actually works.

Booking Agent

Handles reservations, reschedules, cancellations, and availability checks across WhatsApp, email, and web, 24/7, without a single human in the loop.

Customer Service Agent

Answers queries from your database, documents, and the web. Resolves tickets end-to-end and knows exactly when to escalate to a human.

WhatsApp Agent

Handles full conversations on WhatsApp Business, covering orders, support, and FAQs in the channel your customers already use, 24/7.

Email Agent

Reads, triages, and replies to customer email. Drafts on brand, resolves what it can, and routes the rest to the right person.

Inspire Me Agent

On-demand ideas and drafts: replies, content, next steps, whenever your team needs a starting point instead of a blank page.

Ticket Agent

Creates, triages, and tracks support tickets end-to-end, so nothing sits unassigned in a queue.

Inside the product

What it actually looks like.

Four ways into the same platform: the organisations on your account, the products inside one of them, the gateway where every conversation lands, and the API behind all of it.

Organisation view

Every business you run, side by side.

Your account holds one organisation per business. Open the list and you see each one, the voice it answers in, every agent working under it, and how much each is handling.

✓ As many organisations as you run, under a single login
✓ Separate data, knowledge, and team access per organisation
✓ Switch between them without signing out
The organisations list, with Veehive, Meridian Travel and Halftone Press side by side. Each row shows the voice it answers in, its products, how many are live, and its conversation total.
Product view

One product, one agent, its own brain.

Step into an organisation and you are looking at its products. Each product carries exactly one agent, and that agent only knows what that product gave it. Five products means five agents, not one agent guessing which brand you meant.

✓ Knowledge, tone, and escalation rules set per product
✓ Channels chosen per product, not per account
✓ Test changes on a draft before customers see them, publish when you are happy
✓ Add or remove a product without touching the others
The products inside the Veehive organisation. Mpliphi, SnapaPro, HiveLink and Veehive Studio each list their own agent, domain, conversation count and escalation rate.
Gateway

Every conversation, in one place to watch.

Your agents answer across products and channels. Gateway is where all of it lands: what was asked, what was answered, and which threads need you. Step into any one and take over, and the agent stands down until you hand it back.

✓ Every reply carries its sources and how sure the agent was
✓ Escalations say why, in plain words rather than a code
✓ Filter by product, by channel, or by who owns the thread
The Gateway inbox with five threads waiting across products and channels. An open WhatsApp conversation shows the agent declining to answer from memory, escalating, and a colleague taking over under their own name.
API view

The same agent, called from your own stack.

Your agent isn't locked inside our chat box. Call it from your own app and get back the answer, how sure it was, and whether it needs a person. One key per agent, so an integration can only reach the one it was given.

✓ One agent per key, with its own usage cap and instant revoke
✓ Responses return sources, confidence, and escalation state
✓ Drop an agent into your own app, portal, or workflow
The API keys screen for Mpliphi, showing two active keys with their usage against monthly caps, a revoke control on each, and a sample curl call returning the answer with its sources and confidence.
Platform capabilities

Powered by best-in-class technology.

Choose your LLM, pick your channels, connect your data. Mpliphi adapts to your stack, unifying every source into one real-time engine, with zero integrations to build and zero data to sync.

CONNECTS TO

Your Agents, Already Talking

Mpliphi doesn't work in a silo. A support ticket can hand off context to a SnapaPro project plan, and resolved conversations flow straight to HiveLink for workforce visibility, no human relaying files in between.

SnapaPro · Planner
HiveLink · Distributor
Veehive Mind · Campaigns
MODEL FLEXIBILITY

Your Model, or Ours to Optimize

Powered by Claude, GPT, Gemini, or other leading models. Choose based on your needs, or let Mpliphi automatically select the best model for each query type.

Claude · Anthropic
GPT · OpenAI
Gemini · Google
Llama 3 · Meta
Mistral
DEPLOYMENT CHANNELS

Deploy Where Your Customers Already Are

No app downloads, no friction, no learning curve. Connect once and reach every channel your customers use.

WhatsApp Business API
Email · SMTP / Gmail / O365
Web Widget
REST API
Microsoft Teams · Coming Soon
Slack · Coming Soon
See it in action

Built for your industry.

The same platform, tuned to every signal — reply, visit, or regulated conversation.

0:54
Agentic Customer Enquiry Command Centre
Use case
0:14
Customer engagement: turning replies into revenue
Use case
0:15
Identity & first-party data: profile every anonymous visitor
Use case
0:21
BFSI & Gov: deploy inside your compliance perimeter
Use case
Verified & compliant

Not just claimed. Confirmed on the record.

Two credentials worth actually reading, not skimming past as a badge row.

Global ranking
F6S #1 Top Company AI (Artificial Intelligence) June 2025

Ranked #1 AI company on F6S

F6S is the world's largest founder network. Veehive was ranked the #1 AI (Artificial Intelligence) company globally in June 2025, not a self-issued badge.

View F6S profile →
Official certification
Dubai AI Seal Tier E Certified — Dubai Centre for Artificial Intelligence

Verified by the Dubai Centre for Artificial Intelligence

Veehive is officially verified by DCAI as a legitimate AI service provider. The certification exists specifically to protect buyers from AI-washing and fraudulent suppliers.

✓
Verified AI SupplierAuthenticated by Dubai's official AI authority
✓
Verified Business UserLegitimate enterprise AI operations confirmed
✓
Economic ContributorRecognized contribution to Dubai's AI economy
Verify Our Seal ↗
✓ SOC 2 controls implemented ✓ ISO 27001 aligned
What our customers say

See what teams using Mpliphi have to say.

Three businesses running Mpliphi agents in production today.

"Our guests get an answer in seconds, at any hour, and it is an answer to the question they actually asked. Bookings, changes, cancellations: it handles all of it before anyone on our team has even seen the message."

RT
Rayna Tours & Travels
Customer

"It answers from our own documents and our own live availability, so nothing sounds generic. When a query genuinely needs a person, it hands the whole conversation over and the customer never has to repeat themselves."

PT
Phoenix Tours & Travels
Customer

"During a tournament we go from a handful of messages to thousands overnight. It absorbs all of it across WhatsApp and email, and the dashboard tells us exactly what people were asking about while it was happening."

CA
Cricket Association
Customer
Questions

Frequently asked questions

Most customers go live within 3-4 hours. Our onboarding team handles the heavy lifting: connecting your knowledge sources, configuring channels, and training your AI agent on your specific use cases.
We support 50+ languages including English, Arabic, Hindi, Spanish, French, German, and more. The AI automatically detects and responds in the customer's preferred language.
Yes. We support Claude, GPT, Gemini, and other leading models. You can choose based on your needs, or let our system automatically select the best model for each query type.
We charge based on conversations handled, not seats. This means you only pay for actual usage, and your costs scale efficiently with your business growth.
We have SOC 2 controls implemented and our practices are aligned to ISO 27001. Your data is encrypted, never used to train models, and you control retention policies. We also offer data residency options in UAE, EU, and US.

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